FretFlow Support
Updated September 24, 2026 · 中文
Contact
Email khalilwu69@gmail.com. You can also report bugs on GitHub Issues.
Analysis says the service is unavailable
Chord analysis runs on our server and needs an internet connection. Wait a minute and try again. The iOS app's offline practice features keep working in the meantime.
What files can I analyze?
The current hosted service accepts up to 3 minutes of audio per analysis and 95 MiB (about 100 MB) per upload. The app shows the limits reported by the service. Start and end times select which part to analyze; they do not trim the uploaded file. If a file is too large, trim or compress it before choosing it.
How long are my uploads kept?
The retention period is 24 hours from job creation. Finished or cancelled jobs are deleted in the next automatic cleanup; queued or running jobs are kept until they finish or are cancelled. Saved local copies are separate. See the Privacy Policy: www.fretflow.io/privacy.
The chords look wrong
Results are drafts. Listen to verify against the original, and edit the progression before you practice.
Which score files can I import?
MusicXML (.musicxml, .xml, .mxl), Guitar Pro (.gp, .gpx, .gp3, .gp4, .gp5) and ChordPro (.cho, .pro, .chordpro, .txt).